Problem
You encounter an error message stating, "The link you have followed has expired," when attempting to install the plugin.
Cause: Insufficient Server Settings
This message typically appears when the server settings for upload max size or maximum memory are lower than what is required for the plugin installation. Don't worry; this is a common issue and can be easily resolved.
Solution:
-
Manual Installation
Install the plugin manually by extracting the contents of the plugin zip file and uploading them to thewp-content/plugins
folder on your server via FTP. -
Contact Your Hosting Provider
If you're not familiar with adjusting server PHP or memory settings, it's best to contact your hosting company for assistance. This is a quick task for them—typically taking just a minute. Provide them with a screenshot of your error message or simply email them the details. Request that they increase the following values until you can successfully install the plugin:memory_limit
upload_max_size
post_max_size
upload_max_filesize
max_execution_time
-
max_input_time
If you're comfortable changing the PHP and memory settings on your server, you can update the following values in yourphp.ini
file:
memory_limit = 256M upload_max_size = 64M post_max_size = 64M upload_max_filesize = 64M max_execution_time = 300 max_input_time = 1000