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  1. WP Cloud Plugins
  2. Presales, Licensing, Support

Presales, Licensing, Support

Find answers to your questions about presales questions, licensing options, and support and refund policies.

Presale questions

  • I have a presale question, what should I do?
  • Can I try a demo version (trial) of the plugin?
  • Can I get a discount?
  • How do I check which PHP version I have?
  • Do you have plugin version that is working my local server?

Licenses

  • Which License do I need?
  • How to get a bulk/multi-use license?
  • Licenses for production, staging and development sites
  • Where can I find my purchase code?
  • Why was my license deactivated?

Support, Tickets, Response times

  • Read this before creating a new support ticket
  • I need an answer now! How fast do you respond?

Auto-updater

  • How do I update the plugin?
  • I am not seeing the latest update in my Update Dashboard

Refund

  • Where can I get a refund?
WP Cloud Plugins