Note: The version on Envato isn't always the latest one available. Please check in your WordPress Update Dashboard if you have updated the plugin to the latest version. See for more information the following FAQ article: https://florisdeleeuwnl.zendesk.com/hc/en-us/articles/202546958-How-do-I-update-the-plugin-
Please provide your Envato Username. If you have a pre-sale questions, just leave it empty.
Format: XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX. See for more information the following FAQ article: https://florisdeleeuwnl.zendesk.com/hc/en-us/articles/201834487-Where-can-I-find-my-purchase-code-. If you have a pre-sale questions, just leave it empty.
Please enter the details of your request. Provide as many details as possible including a link to your site and steps how to reproduce the issue (if applicable).
If you want us to login to your site for debugging purposes, please provide a temporarily(!) WP administrator login. Double check the credentials to make sure that they work.
